Return & Exchange Policy

At Al Fajar, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer easy returns and exchanges.

Returns
→ You can return items within 7 days of receiving your order
→ Items must be unused, undamaged, and in their original packaging
→ Sale items or items marked as “final sale” are not eligible for return

Exchanges
→ If you wish to exchange a product, please contact us within 7 days of delivery
→ Exchanges are subject to availability of the desired product
→ You are responsible for returning the original item in its original condition

Return Process
→ Contact us at alfajarclothstore@gmail.com or +92 300 1811158 to initiate a return or exchange
→ Pack the item securely in its original packaging
→ Ship the item back to our store address: 79, Extension Cavalry Ground, Lahore 54030, Pakistan

Refunds
→ Once we receive and inspect your returned item, we will process your refund
→ Refunds will be issued to the original payment method within 7–10 business days

Shipping Charges for Returns/Exchanges
→ Customers are responsible for return shipping costs unless the item is damaged or defective

Contact Us
→ Email: alfajarclothstore@gmail.com
→ Phone: +92 300 1811158